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Vision/Mission
Personal
technology devices - like computers, digital cameras and wireless networks
- were supposed to make our lives simpler. They were designed
to help us be more productive or enjoy new forms of entertainment.
Unfortunately, personal technology has become so complex that it's
hard for many non-techies to make all the different parts work
together. In the office you might have an IT
department to help you run and maintain your PC and personal
technology, but when you get home YOU or your kids become the IT
department - we
think that's wrong.
As
a team of start-up veterans who have been using cutting edge
personal technology for years we were determined to do something
about this dilemma. We
started with a simple vision: to simplify the use of personal
technology with software that automates tasks and reduces common
problems - at an affordable price. We believe that average
users have a right to the same reliable proactive systems
maintenance as employees in large corporations enjoy.
The
Digiticians
Automation Software and Managed Services
consist of secure, user-friendly tools that improve the
performance of your digital systems, allow you the freedom to choose the
products that work best for you and your family, and give you the power to
set standardized or personalized settings that meet your busy schedule.
It's
automatic.
History
April,
2005
Digiticians' CTO Speaks on Expert Panel at Connections,
Burlingame, CA February,
2005
Digiticians launches PCCare Premium 1.0 - PC maintenance and
management tool bring enterprise-class automation to the mass
market February,
2005
Digiticians' CTO Anne Marie Biernacki nominated as one of
"Ten Women to Watch for 2005" by Mass High Tech January,
2005
Digiticians CEO speaks at International CES 2005 on expert panel
discussing the role of PC task automation and remote managed
services in home networking March,
2004
Boston Globe article makes "Digiticians" (the company's
trademarked name) a globally recognized term February, 2004
Customer reach extends to 23 states; Word of mouth referrals top
25% of new business October, 2003
Digiticians host "Online Outsourcing; Innovations in
Delivering Business Services" seminar in Cambridge, MA.
Keynote presentation by Gigi Wang, Sr. Vice President of Strategy
for IDC. June, 2003
First international customers serviced eSupport coverage expands
to European Union December, 2002
Launch of "Internet Help Desk" - turnkey remote IT
support for small and home office professionals; combining
on-demand desktop support, remote data storage and automated PC
maintenance June, 2002
Company reaches 1500 systems serviced. June, 2002
Launch of PCCare 1.0, an innovation in managed IT services for
Consumer & Small Business Users April, 2002
First beta release of PCCare solution March 12, 2001
Launch of digiticians.com 1.0 - On-demand IT Solutions for
Consumer & Small Business Users December, 2000
Digiticians founded, Cambridge, MA
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