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PRODUCTS
SUPPORT
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Product Support
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Product Q&A's
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eSupport
COMPANY
CONTACT
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SUPPORT
Even
with the best automation software, sometimes you need just a little help. When
you do, you
want is fast, friendly technical support that doesn't make you feel stupid
or make YOU do the work. We agree. So Digiticians has
developed a technical support department that you can access for help with
our own products or for
other PC or personal technology products (additional
fee may be required for support of non-Digitician products).
It is staffed by nice,
knowledgeable professionals who will do the work for you.
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Product
Support Live
Technical Support
Digiticians
believes that if you are having a problem with software that you
bought from us, that we should be the ones to fix it. Using
a revolutionary new remote access tool our expert technicians can
diagnose the problem and fix it while you watch us do the work.
What
seems to be a problem with one product is often in fact a problem
with different product because today's digital systems are so
complex and inter-related. But Digiticians will not leave
you on hold or tell you to call the other manufacturer. If
you need help just fixing the problem we will stay online with you
and standard eSupport rates will apply.
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Click here to go to Live Technical Support
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Product
Q&A's Online
Self-Help Guides
Sometimes
you want to fix a problem yourself or get information about
running Digiticians Automation Software and Managed Services. Below are links
to common questions and answers for all of our products.
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PCCare Premium Q&A's - for general product information
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PCCare Premium FAQ's - for technical support questions
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DataSecure Q&A's
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System Profile Q&A's
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Nice,
knowledgeable professionals who will do the work for you.
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