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PCCare Premium Common Questions & Answers 



Q: What is PCCare?

A: PCCare is an automatic PC maintenance tool. It runs multiple security and maintenance tasks for you automatically. It runs silently in the background so you can set it - and forget it. PCCare saves you hours of time performing PC maintenance, and reduces common errors and crashes by up to 70%.

PCCare comes with pre-set schedule to automatically run critical maintenance tasks. It is designed to run during 'off hours' such as late in the evening so your work is not affected. Or you can personalize the time that you want PCCare to run through a simple, user-friendly dashboard that lets you manage multiple tasks all in one place.

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Q: How does PCCare work?

A: PCCare automates the execution, monitoring and reporting of multiple PC maintenance and security tasks from a single, user-friendly dashboard.  It does the work so you don't have to, and lets you choose standardized or personalized settings to accommodate your busy schedule. 

By bringing essential PC management and maintenance tasks together and running them under one automated "umbrella" you save you the work of running these tasks manually. You will no longer need to keep track of the multiple single-function utilities and tools that are needed to keep your PC systems reliable and stable.

PCCare has a user interface, or set of control and reporting screens, that allows you to change automation schedules and settings and view the results of automated maintenance tasks. This lets you interact, simply and clearly, with a number of different tools without having to do a lot of complex configuration or know a lot about what is going on inside these tools. It also has an engine that runs task automation and management, keeps track of results, and communicates what PCCare is doing and has done for your computer. PCCare runs in the background of your computer so that it does not interfere with your use of the computer.

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Q. What does it do for my PC?

A: PCCare is a simple, user-friendly tool that helps you manage your computer preventative maintenance tasks automatically in an effort to prevent errors rather than having you spend time and energy solving them. PCCare:

  • Automates running and updating of existing anti-virus software and anti-virus definitions to protect you from Internet intruders better
  • Automates temporary file and web cache folder clean up, to improve your Internet performance and stability
  • Automates regular disk drive cleanup and defragmentation, to improve your PC's performance
  • Automates Scan Disk/Check Disk execution and monitoring, to minimize disk errors and improve your PC's reliability and stability
  • Automates system clock synchronization with certified time server to maintain accurate time keeping and time and date stamping of activities on your machine, to help maintain system consistency.
  • Automatically monitors your system for newly installed or removed software to keep you informed of changes.

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Q: What does "Automatic virus protection & updates" do?

A: Automatic virus protection & updates protects your system from virus attacks by running any of the most popular virus software on a regular basis and keeping you up to date on the latest virus definitions. It works with all pre-installed versions Norton, McAfee and Computer Associates software.

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Q: What is security monitoring?

A: Security monitoring lists all changes to installed software so you know whether someone is adding new software to your hard drive.  It also lists software placed in your 'start-up' folder so you can decide whether or not you want it to run every time you turn on your computer.

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Q: Why do I need automated Internet file clean up?

A: Internet file cache clean up improves your Internet speed by eliminating un-used and un-wanted files downloaded and left behind during regular web surfing.  These files can clog up your system and slow down your web surfing or research.

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Q: Do I need to constantly run maintenance and security tasks once I've installed PCCare?

A: NO.  PCCare comes with a pre-set schedule of automated tasks so you can just "set-it-and-forget-it."  Simply install PCCare on your system and it takes care of the rest. PCCare is on the job all the time, and helps you reduce or eliminate preventable problems associated with a lack of consistent management or maintenance. PCCare ensures that your system stays healthier and performs better.

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Q: Can I personalize the task schedule?

A: Yes.  PCCare lets you personalize any one or all of the task schedules to meet your individual schedule.  Please follow the suggested instructions within the application to make sure that you do not schedule tasks during conflicting times.

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Q: What is System Profile?

A: System Profile is a detailed list of all software install on your PC including licenses and subscriptions. It also provides a listing of all memory and hardware, including drivers, installed.  >> Learn more

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Q: Does System Profile come with PCCare?

A: No, System Profile must be purchase separately.

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Q: Is PCCare the same as Anti-virus Software?

A: No, PCCare is not an anti-virus software program and does not prevent pop-ups or spyware. It is a tool that lets you to schedule multiple PC maintenance tasks to run automatically so you do not have to spend the time running these tasks yourself. It also runs these tasks proactively, in an effort to prevent errors rather than having you spend time and energy solving them. While it cannot prevent ALL problems from occurring on your machine, PCCare will improve system performance and stability.  PCCare automates the execution of all versions of:

  • Computer Associates eTrust EZ Armor Antivirus
  • Symantec/Norton AntiVirus
  • McAfee VirusScan

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Q: Do I need PCCare if I am running other maintenance software?

A: Yes; PCCare is a tool that lets you automatically run your standard maintenance software on a regular and preventative basis to ensure the health of your PC. Many other maintenance applications are designed for fixing problems once they have already occurred. PCCare comes with a preset schedule or you can change the task schedules to fit your personal preferences.

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Q: Does PCCare work on a desktop or laptop PC?

A: Yes, PCCare works on any PC running MS Windows 98, ME, NT, NT/2000 and XP Professional and Home editions. PCCare is not compatible with Apple Macintosh or Linux based computers or any other Internet appliance, including hand held or PDA devices.

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Q: Can I run the same copy of PCCare on more than one PC?

A: No, one unique copy of PCCare must be installed on each PC in your home or office.

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Automatic PC maintenance, just set-it-and-forget-it.


 


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