Another family member installed PCCare™ but when I log on, I don’t see the desktop icon.  Is PCCare™ running? What do I do?

PCCare™ runs even if the person who installed it is not logged on, but only the person who installed PCCare™ typically has full access to PCCare™. 

1)        The person logged in must be an administrator or have software installation privilege to install PCCare™
not every family member has such access or privilege.  Only those persons listed as administrators may install some software, including PCCare™.

2)        PCCare™ launches as a service when ANY user logs-in.  It does not always launch on system boot, but does at the time of log-on.

3)        If the person logged in is the person who installed PCCare™:

a.        The desktop icon will be displayed and the user has full access to PCCare™

b.        The program group PCCare™ is displayed and the user has full access to both PCCare™  and the uninstall option

c.        The PCCare™ managed, automatic task schedule will execute in the background.

4)        If the person logged in is not the person who installed PCCare™:

a.        The desktop icon will not be show.

b.        The program group PCCare™ will not be displayed to this user.

c.        The PCCare™ managed, automatic task schedule will execute in the background, unless the user has insufficient rights to execute some programs (for example a user logged on as a child will not be able to access some internet sites so the anti-virus update definitions tasks may not execute.

5)        When a user logs off, PCCare™ is still running in the background.

a.        ALL scheduled tasks execute according to schedule

6)        I am not the user who installed PCCare™ but I wish to change the schedule.  Please reference the FAQ “how to create a PCCare Desktop Icon.”